Online Consulting

Appointment System

The Practice operates an online triage system. Please note this service cannot always allow patients a choice of GP but we will try to accommodate where possible. These completed forms go to the on call GP who will then allocate you an appropriate appointment.

If you are unable to complete this form please ring reception 0161 490 2293 and one of our Care Coordinators will complete this for you. They will require appropriate information for the doctor so please be understanding of the need for questions. Please also be aware call waiting times between these hours maybe longer than anticipated due to the high volume of calls. 

If your doctor of choice has no free appointments within 48 hours, you will be offered an appointment with another doctor in the practice.

Urgent Appointments

The online booking system is for routine appointments only.  Please do not use it to book urgent appointments, (e.g. chest pain, shortness of breath) instead please call 999 or seek urgent medical advice via 111.

Although we book 10 minute appointment slots, not every problem can be dealt with in this period so there may be times when the GP and nurses surgeries run late. Please be patient - there may be a time when your appointment takes longer than 10 minutes.  If you have been waiting a long time and think you may have been forgotten, please go back to the front desk. The receptionist will let you know why the delay has occurred.

Manchester GP surgeries are there for you at evenings and weekends

The practice, working in collaboration with Manchester Extended Access, is pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends.

• Wednesday & Thursday 4:30pm to 8:00pm
• Saturday & Sunday 10am to 2pm (an appointment will be made by your own practice and then you will be seen by a Doctor at either Cornishway Group Practice or a Practice in the local area).

To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.

For more information on the Manchester Extended Access Service visit:

• manchesterpcp.co.uk/thereforyou
• http://manchesterpcp.co.uk/tfy.htm

Unfortunately we continue to have a high non-attendance rate which seriously limits our ability to offer appropriate slots. Please notify the practice as soon as you are aware that your appointment is no longer convenient. Last minute cancellations will be marked as non-attendance.

All non-attendance is recorded and repeated episodes will trigger correspondence from the Practice. As a last resort, if these are ignored, a patient may be asked to leave the Practice list in fairness to our other patients.

You can also text to cancel your appointment. Text back CANCEL

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by a telephone consultation. Alternatively a nurse visit or indeed a hospital attendance may be more appropriate.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice